Survey


 

 

To all Registry visitors:

Because I rely on the feedback, comments and suggestions of those who use the Registry, I urge you to take a moment to fill out our Public Service Survey. Your anonymous responses are sent directly to me, and help to guide important decisions regarding staffing, new programs and other efforts designed to better serve the public.

 

Thank you for your time and your input.

        

      Richard Iannella 

 

 

Please let us know how well we have served you at The Registry: 

Did you start your visit to the Registry at our Front Desk?

Yes
No

If yes, how long did you wait to be served?


In your opinion, was this too long?

Yes
No
N/A

Did you receive courteous and helpful service at the Front Desk?

Yes
No
N/A

Did you file any court papers during your visit?

Yes
No

If yes, how long did you wait for an Assistant Register to have your papers reviewed and checked in?


In your opinion, was this too long?

Yes
No
N/A

Did you receive courteous and helpful service from the Assistant Register?

Yes
No
N/A

Did you consult with the volunteer "Lawyer for the Day?"

Yes
No

If yes, how long did you wait for your turn to see the "Lawyer for the Day?"


In your opinion, was this too long?

Yes
No
N/A

Do you feel that you had enough time to speak with the "Lawyer for the Day?"

Yes
No
N/A

Was the "Lawyer for the Day" knowledgeable and helpful to you?

Yes
No
N/A

Did you visit the Addington Resource Center (the Registry's 'self-help' center for those who come to court without a lawyer)?

Yes
No

If yes, did you receive courteous and helpful service from the Addington Resource Center staff?

Yes
No
N/A

Did your overall experience in the Registry make you more or less likely to hire a lawyer if you come to court again?

More
Less
I did have a lawyer

Considering all other public offices that you have visited, would you say that the quality of service provided at the Registry of Probate is better, worse or the same?

Better

Worse

Same


If you appeared before a judge, do you feel that the judge treated you in a professional manner and gave you a fair opportunity to present your case (regardless of the outcome)?

Yes
No
I did not appear before a judge

If you have any specific concerns, comments or suggestions to help the Registry of Probate serve you better, please enter them here:


 
Suffolk County Probate and Family Court Registry
Richard Iannella, Register
Copyright © 2002 - All rights reserved.

RPI/TC © 2002

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